Our team have answered some of their most frequently asked questions. We hope this provides everything you need, but if you still have more queries, get in touch with us.

Where can I get hold of a map?

You can download a free map from our website right here. Maps are also available at the World Heritage Centre next to the Roman Baths and Bath Abbey. If you spot one of the Bath BID Welcome Ambassadors around the city, they also carry maps.

Where can I get hold of a visitor guide?

You can view our Official Bath Visitor Guide 2021 online. 

Where can I find Accessibility Information about Bath?

Bath is accessible to all visitors. Check out our Accessible Bath page for information regarding your visit, or get inspired by Accessible Places to Stay or Accessible Things to Do.

I’m looking for accommodation…

You can search and book accommodation via our Where to Stay section. Pop in your dates and you can compare prices, check availability and book online through the website. When booking directly with the property via Visit Bath you support tourism in the city.

Are there any offers or package deals available?

There are often special offers and package deals for accommodation, things to do, tours and food and drink in Bath. Take a look throught our extensive offers section for all the information.

What tours are there in Bath?

There are lots of tours available, including walking tours, self-guided tours, bus tours and cycling tours. Many tours are themed around interests, such as film and TV, history, and food. Find a full list here.

Where are the public toilets in Bath?

Click here for a map of public toilets in Bath.

Click here for more information about public toilets in Bath. There are five Changing Places toilets in Bath.
 

Where does the open-top bus leave from? How much does it cost?

Bath City Sightseeing Tours run two tour routes. The city tour starts from the back of the Abbey at Orange Grove and the Skyline tour starts from North Parade Island outside Abbey Hotel.

Where can I find out information about public transport around and to Bath?

Where can I buy tickets for public transport in Bath?

We have included information on where to find bus and train routes, park and ride, taxis and e-scooters and links to buy tickets and more on our Public Transport page here. 
 

Where’s the best place to park a car in Bath?

There are quite a few car parks within the city centre, both long and short-stay, as well as on-street parking in certain areas. You can find out more about parking here and information on charging electric vehicles here. There are also three Park and Ride car parks, which help avoid getting stuck in any traffic congestion in the city centre. 

Where is the coach parking in Bath?

You can find out more about coach parking and drop off in and around Bath here. This is also where we will update information about coach parking and drop off are major events such as the Bath Christmas Market.

How can I find out what’s on in Bath today?

You can explore our What's On section to see what’s on during your visit. While you're here, the Bath BID Welcome Ambassadors wandering around the city centre in blue tops have a comprehensive list of events happening in the city and are always happy to share this information with you. 

I've bought a ticket/booked a stay in Bath but I have an issue. Can you help?

If you have an issue with a booking you have made you will need to contact the venue, accommodation or organiser directly. You can search for venues/accommodation/events by using the magnifying glass icon in the header and there will be contact details on their listing to get in touch with them.

Where's the first place I should head when I arrive in the city?

Check out our Top Ten Things To Do in Bath and The Top Ten Must-Sees in Bath articles for some great ideas as a starting point. Make sure you check out our Instagram, Facebook and Twitter accounts for loads of up-to-date information about what's going on in the city. 

The World Heritage Centre is a great first stop once you arrive in the city to find out more about Bath's World Heritage status, as well as picking up maps, guides and getting advice on where to go next.

Also, you'll no doubt spot the Bath BID Welcome Ambassadors on your travels around the city, who will provide a warm and informed welcome to visitors, acting as human information points and guiding people to their destinations at busy times. The Welcome Ambassadors cover the city centre, and you are welcome to stop them to ask questions. Their distinctive blue jackets, emblazoned with ‘Ask me!’, will help you find them. They have all the information you could possibly need at their fingertips and carry a tablet to look up anything they don’t know, as well as a list of all the events going on in the city.
 

I only have two hours in Bath. What is there to do?

With so much to see and do in Bath you can easily spend several days here. If you have limited time, popular attractions include The Roman Baths, Bath Abbey, The Royal Crescent, No.1 Royal Crescent, The Holburne Museum and The Jane Austen Centre. Or you might like to consider joining a walking tour or a taking trip on the Bath City Sightseeing Bus. You can also check out the Top Ten Things To Do in Bath and The Top Ten Must-Sees in Bath.
 

Where are the Roman Baths and what is the entry price?

The Roman Baths are situated in the centre of Bath next to the Abbey. Please check their listing for prices as they can vary at peak times of the year.  
 

Can I swim in the Roman Baths?

No, swimming is not permitted at the Roman Baths as the water is not treated. You can, however, swim in the natural thermal waters at Thermae Bath Spa.
 

Where is Thermae Bath Spa? How much does it cost to get in? What time is it open until?

Thermae Bath Spa is the modern spa complex, located in the city centre on Bath Street. Thermae Bath Spa is the only place in the UK where you can bathe in natural thermal spa waters and is a very popular experience with visitors and locals alike.

The spa is open from 9am to 9pm, with the last full entry for a two-hour session at 7pm. Please check the listing for current entry prices. A reduced rate is available for Discovery Card holders. Tickets can be booked online, however, you cannot pre-book a specific session time. A towel, robe and slippers are provided.

How far is it to walk to the Royal Crescent?

Walking from the city centre to the Royal Crescent takes around 15 to 20 minutes and is a pleasant route passing iconic landmarks on the way, such as the Circus.

What is on in Bath for Christmas this year?

There are plenty of magical events and things to do in Bath this Christmas. Head over to our Bath at Christmas page to find out more. 

If your enquiry is about Bath Christmas Market, please contact Bath and North East Somerset Council.

What do I need to know about Bath's Clean Air Zone (CAZ)?

Bath's Clean Air Zone (CAZ) is now operational so you may need to pay a daily charge to drive in Bath's Clean Air Zone if your vehicle does not meet emission standards. You can find out more, including a map of the CAZ, whether you will need to pay a charge for your vehicle and how to pay on Bath and North East Somerset's website.

What is a Discovery Card and where can I get one?

Discovery Cards offer discounts across a range of businesses in Bath. Discovery Cards are open to residents of Bath and North East Somerset, who can apply for a card using proof of their address.

What is the Bath Gift Card and where can I spend it? 

The Bath Gift Card is the perfect flexible present for any occasion. It is accepted across the city in over 200 shops, restaurants, hotels, bars, museums and much more. This Mastercard-based card works in the same way as a store gift card. Simply purchase a pre-loaded card from the Bath Gift Card website or My Small World and gift to friends, family or colleagues.
 

Where can I change money?

KC Exchange in Abbey Courtyard, Eurochange in Southgate Street, the Post Office, Marks and Spencer and Sainsburys will all exchange currency.
 

Where are the ATMs in the city centre?

You can find cash machines in SouthGate, Bath Street, Quiet Street, Green Street, Milsom Street, Stall Street, Bath Spa railway station and within Marks and Spencer and Waitrose.
 

Where can I leave luggage?

There is a left luggage facility at the internet cafe on Manvers Street, opposite Bath Spa Railway Station. You can also check the Bounce and Stasher apps to see other useful locations for storing your luggage in and around the city during your stay.
 

Where’s the nearest internet café?

There is an internet café located on Manvers Street opposite Bath Spa train station. There are also several places in Bath that offer free WiFi.
 

Is there a physical Tourist Information Centre in Bath?

There is no longer a physical Tourist Information Centre in Bath. All our services have now moved online on this website and across social media. Bath BID Welcome Ambassadors do also operate in the city. They are dressed in bright blue jackets, emblazoned with ‘Welcome to Bath’ and ‘Ask me!’, The Welcome Ambassadors operate at key points of the city from Thursday to Sunday every week, giving directions, guidance and advice, as well as handing out free maps.